If we get better our customers will demand we get bigger.

I realized I could do anything if I wanted it badly enough.

Nearly every moment of every day we have the opportunity to give something to someone else—our time, our love, our resources. I have always found more joy in giving when I did not expect anything in return.

As a kid, I can't remember having anything to play with except a loose tooth. And that wasn't mine. It was my brother's.

Opportunity presents itself sometimes in unusual situations. What you think is the worst thing turns out to be a good thing. Different circumstances challenge people to do things they didn't know they could do, and in those times when the outlook appears the worst, we find new reasons for optimism.

In most cases we perform better when we're busy than when we're not busy. When we're slow, our mind wanders. We're not as attentive to our business. When we're on the firing line, we're sharper. We move more quickly and get the job done right.

I had to create some good work habits and attitude.