women, when describing their roles in their organizations, usually referred to themselves as being in the middle of things. Not at the top, but in the center; not reaching down, but reaching out.
Sally HelgesenTop-down leaders, by withholding power from those in the ranks, deprive them of the ability to use the expertise and information vested in them to respond directly and with speed to customer concerns.
Sally Helgesenmost of us persist in regarding leadership as synonymous with - indeed solely derived from - high position. Perhaps the notion of grass-roots leadership strikes us as too much of an oxymoron; confronted with apparent paradox, our imaginations fail. ... I believe that in the future, our ideas about the nature of leadership will undergo a radical transformation. As the instrumental use of knowledge continues to redefine the nature and purpose of organizations, we will begin to look at those on the front lines for leadership.
Sally HelgesenWhat business needs now is exactly what women are able to provide, and at the very time when women are surging into the work force. But perhaps even more important than work force numbers is the fact that women - who began this sweeping entry in the mid-seventies - are just now beginning to assume positions of leadership, which give them the scope to create and reinforce the trends toward change. The confluence is fortunate, an alignment that gives women unique opportunities to assist in the continuing transformation of the workplace.
Sally Helgesen