in the past, having a life while earning a living didn't seem like too much to ask. Today, even this basic goal has been redefined as 'having it all.

our domestic lives reflect the major trend that dominates the consumer marketplace today: an ever-increasing emphasis on variety and choice. ... we find ourselves inventing our lives as we go along, improvising in an effort to take advantage of the bewildering range of choices that we face.

Top-down leaders, by withholding power from those in the ranks, deprive them of the ability to use the expertise and information vested in them to respond directly and with speed to customer concerns.

the female view that one strengthens oneself by strengthening others is finding greater acceptance, and female values of inclusion and connection are emerging as valuable leadership qualities.

in the past, having a life while earning a living didn't seem like too much to ask. Today, even this basic goal has been redefined as 'having it all.

What business needs now is exactly what women are able to provide, and at the very time when women are surging into the work force. But perhaps even more important than work force numbers is the fact that women - who began this sweeping entry in the mid-seventies - are just now beginning to assume positions of leadership, which give them the scope to create and reinforce the trends toward change. The confluence is fortunate, an alignment that gives women unique opportunities to assist in the continuing transformation of the workplace.

The very technologies that were supposed to free up our time seem instead to be consuming it, tacking hours onto our already extended days. The very interconnectedness of life in a global networked economy that creates so many opportunities also makes all our decisions more complex, crucial, even fragile.