Occasional kindness does not cancel out cruelty. Hitting is never acceptable under any circumstances.
Anyone who consistently makes you feel bad is not helping you get better.
I have never met an author who was sorry he or she wrote a book. They are only sorry they did not write it sooner.
If they can't repeat it, they didn't get it.
It's hard to stay on purpose if we don't know what our purpose is.
Bullies are masters at holding others responsible for their misbehavior. Instead of claiming "the devil made me do it", they argue "You made me do it".