People don't want information; they want epiphanies.
Bullies are masters at holding others responsible for their misbehavior. Instead of claiming "the devil made me do it", they argue "You made me do it".
There is nothing wrong with people that reasoning with them won't aggravate!
Occasional kindness does not cancel out cruelty. Hitting is never acceptable under any circumstances.
Mistakes are doorways to discovery.
One sign of an excellent speech? 'Can people repeat something they heard, word for word?'