People don't want information; they want epiphanies.
Mistakes are the doorway to discovery.
Mistakes are doorways to discovery.
If they can't repeat it, they didn't get it.
Bullies are masters at holding others responsible for their misbehavior. Instead of claiming "the devil made me do it", they argue "You made me do it".
One sign of an excellent speech? 'Can people repeat something they heard, word for word?'