Details create the big picture.

Learn how to be a loser, because it's important to be a loser to be a winner.

And learn that when you do make a mistake, you'll surface that mistake so you can get it corrected, rather than trying to hide it and bury it, and it becomes a much bigger mistake, and maybe a fatal mistake.

I believe in treating other people with respect. My style is to speak to people, be available to them and willing to answer their questions. This also means being straightforward and honest with them.

You never want to think the best things are in the past. You want to get yourself to believe that the best things are going to be in the future.

I was sort of a sissy as a little kid.

A lot of people at Shearson ended up making a lot of money because they had stock or stock options. Their kids were able to go to college, and it changed a lot of people's lives.