I try to come to my reporting as a real, whole person, not an automaton. And it's always one of the strange discomforts of the job, that you're in this very intense moment in someone's life - you're engaging with them nonstop - and then suddenly your piece is out and that's done. It always reminds me that the journalist's job isn't to be someone's friend, or their psychologist, or anything other than what we actually are. And at the end of the day, that can definitely seem like such a strange, extractive relationship.

It's been nice, actually, to keep in touch with a lot of the people and families that I've written about. Like with the kids I was just writing about from Guatemala, who survived being kidnapped and fleeing violence, it was nice to just sit down in their living room and play bingo with them, go to dinner with the family. And sometimes not thinking about it in such a mechanistic "I am now coming to report and get what I need" way, but just spending time, helps you see a more natural version of who they are too.

When everyone's focused on the conventional parts of war - doing infantry imbeds or chasing IEDs - you look at the thing that seems not that interesting to people, like the circumstances of logistics workers cooking the troops' food or cleaning their latrines.

I tend to gravitate toward the "act two," or "act three," or "act four" stories - either things that are underreported, where we think we already know the common narrative, or things that are at the margins of an over-reported story, where we're all so focused in one direction that we're missing something crucial that's unfolding off to the side.

I learned a lot, investigative methodology - wise, from litigators - watching their process.

One thing I've discovered is that if you remain in contact with people, if you build longitudinal relationships, if you invest in sources who seem at first like they're uncomfortable or unwilling to talk, if you keep in touch with them, a year later that might yield something much more powerful.

The tremendous challenge of narrative journalism about subjects that are underreported is, how do you make people care about something they think they already know about, or think they don't need to know about?