What narrative journalism does is create a language or open up a space where someone can say, "Oh, this happened to me, too."

For me, the part of reporting that's the most rewarding and energizing is just hearing directly from people whose voices haven't often been heard, or incorporated into mainstream media. That stuff is really, really gratifying, and so to realize that you could make a career of that part of it, that appealed to me.

There is space for a different kind of investigative reporting that's about immersion and obsessive attention to detail and deep listening.

The journalist's job isn't to be someone's friend, or their psychologist, or anything other than what we actually are. And at the end of the day, that can definitely seem like such a strange, extractive relationship.

I always knew I wanted to write, but I didn't know that I would want to do investigative reporting - in part because it seemed so ill-suited for my personality, or I thought it was ill-suited for my personality, insofar as I'm not very aggressive, and I'm not confrontational.

People are sometimes losing their homes before being convicted of a crime, or their cash or their cars.

I tend to gravitate toward the "act two," or "act three," or "act four" stories - either things that are underreported, where we think we already know the common narrative, or things that are at the margins of an over-reported story, where we're all so focused in one direction that we're missing something crucial that's unfolding off to the side.