Workers are actually being starved on the largest military base in Baghdad, and women are being raped with impunity - and because it doesn't fit into a Hollywood context it's not going to fly.

One thing I've discovered is that if you remain in contact with people, if you build longitudinal relationships, if you invest in sources who seem at first like they're uncomfortable or unwilling to talk, if you keep in touch with them, a year later that might yield something much more powerful.

I try to come to my reporting as a real, whole person, not an automaton. And it's always one of the strange discomforts of the job, that you're in this very intense moment in someone's life - you're engaging with them nonstop - and then suddenly your piece is out and that's done. It always reminds me that the journalist's job isn't to be someone's friend, or their psychologist, or anything other than what we actually are. And at the end of the day, that can definitely seem like such a strange, extractive relationship.

I feel like I partly came to writing through being in college during the start of the Iraq war, and knowing that those issues mattered lot to me, and wanting to go see for myself.

One thing I've discovered is that I never think of something that didn't work out as just "something that didn't work out." I think so often with investigative work, things that initially look like failures wind up leading to your biggest stories.

It's been nice, actually, to keep in touch with a lot of the people and families that I've written about. Like with the kids I was just writing about from Guatemala, who survived being kidnapped and fleeing violence, it was nice to just sit down in their living room and play bingo with them, go to dinner with the family. And sometimes not thinking about it in such a mechanistic "I am now coming to report and get what I need" way, but just spending time, helps you see a more natural version of who they are too.

I think the daily challenge for a lot of beat reporters is, how do you get past the regurgitated sound bites of powerful people or evasion masters who are so used to this routine - the theatricality of press conferences and stage-managed interviews and teams of handlers?