I try to come to my reporting as a real, whole person, not an automaton.

I learned a lot, investigative methodology - wise, from litigators - watching their process.

Often, my central challenge is figuring out how do I build trust, how do I acquaint people who've just endured some terrible event - losing their child to murder, say, or being sexually assaulted - with the bizarre and sometimes invasive nature of in-depth interviews that aren't just a quick list of ten questions?

The tremendous challenge of narrative journalism about subjects that are underreported is, how do you make people care about something they think they already know about, or think they don't need to know about?

I try to come to my reporting as a real, whole person, not an automaton.

I try to come to my reporting as a real, whole person, not an automaton. And it's always one of the strange discomforts of the job, that you're in this very intense moment in someone's life - you're engaging with them nonstop - and then suddenly your piece is out and that's done. It always reminds me that the journalist's job isn't to be someone's friend, or their psychologist, or anything other than what we actually are. And at the end of the day, that can definitely seem like such a strange, extractive relationship.

I found it really astonishing that undocumented migrants were kidnapped so routinely, that it was such a commonplace part of the journey for people trying to reach the US, and that we hear almost nothing about it here.