Get the best people and train them well.

The best decision is the right decision. The next best decision is the wrong decision. The worst decision is no decision.

Computers shouldn't be unusable. You don't need to know how to work a telephone switch to make a phone call, or how to use the Hoover Dam to take a shower, or how to work a nuclear-power plant to turn on the lights.

When computers (people) are networked, their power multiplies geometrically. Not only can people share all that information inside their machines, but they can reach out and instantly tap the power of other machines (people), essentially making the entire network their computer.

Get the best people and train them well.

We believe we're moving out of the Ice Age, the Iron Age, the Industrial Age, the Information Age, to the participation age. You get on the Net and you do stuff. You IM (instant message), you blog, you take pictures, you publish, you podcast, you transact, you distance learn, you telemedicine. You are participating on the Internet, not just viewing stuff. We build the infrastructure that goes in the data center that facilitates the participation age. We build that big friggin' Webtone switch. It has security, directory, identity, privacy, storage, compute, the whole Web services stack.

In a world without fences, who needs Gates?