There's a lot of research that indicates the brain rewards us for multi-tasking by giving us a shot of neurochemicals whenever we start a new task. Our brain rewards us even as our performance in every task degrades. We don't even notice that our performance is bad. We don't care. We feel like masters of the universe because our brain is chemically rewarding us for multi-tasking.
Sherry TurkleWe're too busy communicating to think, too busy communicating to connect, and sometimes we're too busy communicating to create. This is true for individuals and also true for organizations.
Sherry TurkleIt all stems from the same thing - which is that when we are face to face - and this is what I think is so ironic about Facebook being called Facebook, because we are not face to face on Facebook ... when we are face to face, we are inhibited by the presence of the other. We are inhibited from aggression by the presence of another face, another person. We're aware that we're with a human being. On the Internet, we are disinhibited from taking into full account that we are in the presence of another human being.
Sherry TurkleMy own study of the networked life has left me thinking about intimacy - about being with people in person, hearing their voices and seeing their faces, trying to know their hearts. And it has left me thinking about solitude - the kind that refreshes and restores. Loneliness is failed solitude.
Sherry Turkle