We're too busy communicating to think, too busy communicating to connect, and sometimes we're too busy communicating to create. This is true for individuals and also true for organizations.

Thumbs up or thumbs down on a website is not a conversation. The danger is you get into a habit of mind where politics means giving a thumbs up or thumbs down to a website. The world is a much more complex place.

Robots want to love us because the field of artificial intelligence has programmed robots to say they want to love us.

As a therapist, I know that when you're vulnerable, the best way to move on is to admit your vulnerability, don't beat yourself up for it, and try to find a way to analyze your vulnerability. Pull up your socks and try to do better for you and your family.

We're lonely, but we're afraid of intimacy. And so from social networks to sociable robots, we're designing technologies that will give us the illusion of companionship without the demands of friendship.

It used to be that we imagined that our mobile phones would be for us to talk to each other. Now, our mobile phones are there to talk to us.

Someday, someday, but certainly not now, I'd like to learn how to have a conversation.