These days, when people are alone, or feel a moment of boredom, they tend to reach for a device. In a movie theater, at a stop sign, at the checkout line at a supermarket and, yes, at a memorial service, reaching for a device becomes so natural that we start to forget that there is a reason, a good reason, to sit still with our thoughts: It does honor to what we are thinking about. It does honor to ourselves.

We're too busy communicating to think, too busy communicating to connect, and sometimes we're too busy communicating to create. This is true for individuals and also true for organizations.

Networked, we are together, but so lessened are our expectations of each other that we can feel utterly alone. And there is the risk that we come to see others as objects to be accessed—and only for the parts we find useful, comforting, or amusing.

When you're addicted to heroin, there is only one thing you can do - go off heroin. But we're not going to throw away these phones, we're not going to throw away our technology.

Terrified of being alone, yet afraid of intimacy, we experience widespread feelings of emptiness, of disconnection, of the unreality of self. And here the computer, a companion without emotional demands, offers a compromise. You can be a loner, but never alone. You can interact, but need never feel vulnerable to another person.

There are moments of opportunity for families; moments they need to put technology away. These include: no phones or texting during meals. No phones or texting when parents pick up children at school - a child is looking to make eye contact with a parent!

Teenagers would rather text than talk. They feel calls would reveal too much.