When you buy bananas all you want is the fruit not the skin, but you have to pay for the skin also. It is a waste. And you the customer should not have to pay for the waste.

Those who are not dissatisfied will never make any progress

It's only the last turn of a bolt that tightens it - the rest is just movement.

Unless you change direction, you will end up where you are headed.

The best approach is to dig out and eliminate problems where they were assumed not to exist.

A relentless barrage of 'why’s' is the best way to prepare your mind to pierce the clouded veil of thinking caused by the status quo. Use it often.

Improvement usually means doing something that we have never done before.