Lean is a way of thinking- not a list of things to do

It's only the last turn of a bolt that tightens it - the rest is just movement.

The best approach is to dig out and eliminate problems where they were assumed not to exist.

There are four purposes of improvement: easier, better, faster, and cheaper. These four goals appear in the order of priority.

We have to grasp not only the Know-How but also 'Know Why', if we want to master the Toyota Production System.

Improvement usually means doing something that we have never done before.

A relentless barrage of 'why’s' is the best way to prepare your mind to pierce the clouded veil of thinking caused by the status quo. Use it often.