Awareness requires a rupture with the world we take for granted; then old categories of experience are called into question and revised.

Learning has replaced control as the fundamental role of management.

As information technology restructures the work situation, it abstracts thought from action.

Labor came to humanity with the fall from grace and was at best a penitential sacrifice enabling purity through humiliation. Laborwas toil, distress, trouble, fatigue--an exertion both painful and compulsory. Labor was our animal condition, struggling to survive in dirt and darkness.

Technology makes the world a new place.

We know how to punish retailers and manufacturers that don't provide quality and value. But we're lousy at fighting effectively for what we really need - reliable insurance policies; affordable health care; safe, healthy food.

Every century or so, fundamental changes in the nature of consumption create new demand patterns that existing enterprises can't meet.