When parents see their children's problems as opportunities to build the relationship instead of as negative, burdensome irritations, it totally changes the nature of parent-child interaction. Parents become more willing, even excited, about deeply understanding and helping their children. . . . This paradigm is powerful in business as well.
Stephen CoveyWin-win is a belief in the Third Alternative. It's not your way or my way; it's a better way, a higher way.
Stephen Covey