Sometimes poor behavior is simply bad execution of good intent.

Internal victories precede external victories.

There are principles that govern human effectiveness - natural laws in the human dimension that are just as real, just as unchanging and unarguably there as laws such as gravity are in the physical dimension.

More essential than working on attitudes and behaviors is examining the paradigms out of which those attitudes and behaviors flow.

Efficient management without effective leadership is, as one individual phrased, it, "like straightening deck chairs on the Titanic".

When parents see their children's problems as opportunities to build the relationship instead of as negative, burdensome irritations, it totally changes the nature of parent-child interaction. Parents become more willing, even excited, about deeply understanding and helping their children. . . . This paradigm is powerful in business as well.

All things are created twice; first mentally; then physically. The key to creativity is to begin with the end in mind, with a vision and a blue print of the desired result.