Sometimes poor behavior is simply bad execution of good intent.

Public behavior is merely private character writ large.

Look at the word responsibility-"response-ability"-the ability to choose your response. Highly proactive people recognize that responsibility. They do not blame circumstances, conditions, or conditioning for their behavior. Their behavior is a product of their own conscious choice, based on values, rather than a product of their conditions, based on feeling.

Once you have a clear picture of your priorities - that is values, goals, and high leverage activities - organize around them.

We judge ourselves by our intentions. And others by their actions.

Success comes from the ability to view each arising problem as an opportunity for self improvement.

If there's one thing that's certain in business, it's uncertainty.