All things are created twice. There is a mental (first) creation, and a physical (second) creation. The physical creation follows the mental, just as a building follows a blueprint. If you don't make a conscious effort to visualize who you are and what you want in life, then you empower other people and circumstances to shape you and your life by default.

You can't hold someone accountable for results if you supervise their methods.

Building and repairing relationships are long-term investments.

When a person has access to both the intuitive, creative and visual right brain, and the analytical, logical, verbal left brain, then the whole brain is working...And this tool is best suited to the reality of what life is, because life is not just logical-it is also emotional.

We are product of neither nature nor nurture; we are a product of choice, because there is always a space between stimulus and response. As we wisely exercise our power to choose based on principles, the space will become larger.

Only 20 percent of employees working in large organizations surveyed feel their strengths are in play every day. Thus, eight our of ten employees surveyed feel somewhat miscast in their role.

Efficient management without effective leadership is, as one individual phrased, it, "like straightening deck chairs on the Titanic".