Creating and integrating an empowering personal mission statement is one of the most important investments we can make.

The key to growth is to learn to make promises and to keep them.

Trust is a competency. It's something you can get good at. It's a strength you personally, and your team and your company can master. Being good at it will elevate every other strength you have.

Everyone chooses one of two roads in life - the old and the young, the rich and the poor, men and women alike. One is the broad, well-traveled road to mediocrity, the other road to greatness and meaning.

The ability to subordinate an impulse to a value is the essence of the proactive person.

Management is formal authority given from above. Leadership is moral authority given from below and all around.

Every time I see high-trust cultures, I see a lessening of adversarialism.