People who end up with the good jobs are the proactive ones who are solutions to problems, not problems themselves, who seize the initiative to do whatever is necessary to get the job done.
Stephen CoveyUntil we take how we see ourselves (and how we see others) into account, we will be unable to understand how others see and feel about themselves and their world. Unaware, we will project our intentions on their behavior and call ourselves objective.
Stephen CoveyEffective leadership is the only competitive advantage that will endure. That's because leadership has two sides- what a person is character and what a person does- competence.
Stephen CoveyIntegrity is conforming reality to our words - in other words, keeping promises and fulfilling expectations.
Stephen CoveyEmpathic listening is so powerful because it gives you accurate data to work with. Instead of projecting your own autobiography and assuming thoughts, feelings, motives and interpretation, you're dealing with the reality inside another person's head and heart. You're listening to understand. You're focused on receiving the deep communication of another human soul.
Stephen Covey