Frustration is a function of our expectations, and our expectations are often a reflection of the social mirror rather than our own values and priorities.

If we do not teach our children, societ will. And they-and we-will live with the results.

An effective goal focuses primarily on results rather than activity. It identifies where you want to be, and, in the process, helps you determine where you are. It gives you important information on how to get there, and it tells you when you have arrived. It unifies your efforts and energy. It gives meaning and purpose to all you do.

Intrinsic security doesn't come from what other people think of us or how they treat us. It doesn't come from our circumstance or out position. It comes from within. It comes from accurate paradigms and correct principles deep in our own mind and heart. It comes from inside-out congruence, from living a life of integrity in which our daily habits reflect our deepest values.

There's no better way to inform and expand you mind on a regular basis than to get into the habit of reading good literature.

To touch the soul of another human being is to walk on holy ground.

Many people think in terms of either/or: either you're nice or you're tough. Win-win requires that you be both. It is a balancing act between courage and consideration. To go for win-win, you not only have to be empathic, but you also have to be confident. You not only have to be considerate and sensitive, you also have to be brave. To do that-to achieve that balance between courage and consideration-is the essence of real maturity and is fundamental to win-win.