If you are an effective manager of your self, your discipline comes from within; it is a function of your independent will.

Sometimes poor behavior is simply bad execution of good intent.

Whether you're on a sports team, in an office or a member of a family, if you can't trust one another there's going to be trouble.

We can act instead of being acted upon.

The worldly fountain does not breed spiritual depth.

'In empathic listening you listen with your ears, but you also, and more importantly, listen with you eyes and with your heart. You listen for feeling, for meaning. You listen for behaviour. You use your right brain as well as your left. You sense, you intuit, you feel.' ... 'You have to open yourself up to be influenced'.

I am personally convinced that one person can be a change catalyst, a 'transformer' in any situation, any organization. Such an individual is yeast that can leaven an entire loaf. It requires vision, initiative, patience, respect, persistence, courage, and faith to be a transforming leader.