It's like the more you know the more you know you don't know.

The first job of a leader-at work or at home-is to inspire trust. It's to bring out the best in people by entrusting them with meaningful stewardships, and to create an environment in which high-trust interaction inspires creativity and possibility.

To blame and accuse other people, is to choose to empower them, to control us.

The human will is an amazing thing. Time after time, it has triumphed against unbelievable odds.

Leadership is communicating people's worth and potential so clearly that they come to see it themselves.

Management is formal authority given from above. Leadership is moral authority given from below and all around.

Principles always have natural consequences attached to them. There are positive consequences when we live in harmony with the principles. There are negative consequences when we ignore them. But because these principles apply to everyone, whether or not they are aware, this limitation is universal. And the more we know of correct principles, the greater is our personal freedom to act wisely.