When you really listen to another person from their point of view, and reflect back to them that understanding, it's like giving them emotional oxygen.
Management works in the system; leadership works on the system.
Happiness, like unhappiness, is a proactive choice.
We are not animals. We are not a product of what has happened to us in our past. We have the power of choice.
If the big rocks don't go in first, they aren't going to fit in later.
Success is when you realize obstacles you face are challenges to help you become better - and your response equals the challenge.