My behavior is a product of my own conscious choices based on principles, rather than a product of my conditions, based on feelings.

The heart and soul of loving yourself is integrity and the peace of conscience it inspires.

Whenever you experience stress of any kind, look into yourself and ask, In what way am I compromising my innermost values in this situation?

We not not our feelings. We are not our moods. We not even our thoughts.

A cardinal principle of Total Quality escapes too many managers: you cannot continuously improve interdependent systems and processes until you progressively perfect interdependent, interpersonal relationships.

Only after we can learn to forgive ourselves can we accept others as they are because we don't feel threatened by anything about them which is better than us.

Management is clearly different from leadership. Leadership is primarily a high-powered, right-brain activity. It's more of an art it's based on a philosophy. You have to ask the ultimate questions of life when you're dealing with personal leadership issues.