It's a fact that more people watch television and get their information that way than read books. I find new technology and new ways of communication very exciting and would like to do more in this field.

None of us see the world as it is but as we are, as our frames of reference, or maps, define the territory.

An empowering mission statement has to become a living document, part of our very nature, so that the criteria we've put into it are also in us, in the way we live our lives day by day.

We value the clock for its speed and efficiency. The clock has its place, efficiency has its place, after effectiveness. The symbol of effectiveness is the compass a sense of direction, purpose, vision, perspective, and balance. But the empowerment process itself is not efficient.

The only person over whom you have direct and immediate control is yourself. The most important assets to develop, preserve and enhance, therefore, are your own capabilities. And no one can do it for you. You must cultivate the habit of leadership effectiveness for yourself - and doing so will be the single best investment you will ever make.

People are social beings and want interaction and social learning is the primary form of learning, just as word of mouth advertising is the highest form of advertising.

If we do not teach our children, societ will. And they-and we-will live with the results.