Executives need to understand the economic benefits of trust dividend, especially when the behavior is real, not artificially or superficially created as PR to manipulate trust.
Stephen CoveyIf you don't choose to do it in leadership time up front, you do it in crisis management time down the road.
Stephen Covey...people have character strength but they lack communication skills, and that undoubtedly affects the quality of relationships as well.
Stephen CoveyThe most important ingredient we put into any relationship is not what we say or what we do, but what we are. And if our words and our actions come from superficial human relations techniques (the Personality Ethic) rather than from our own inner core (the Character Ethic), others will sense that duplicity. We simply won't be able to create and sustain the foundation necessary for effective interdependence.
Stephen Covey