Consult the wisdom of your heart as well as your mind.

Despite all our gains in technology, product innovation and world markets, most people are not thriving in the organizations they work for.

We may find it convenient to live with the illusion that circumstances or other people are responsible for the quality of our lives, but the reality is that we are responsible-response-able-for our choices.

When you study the lives of all great achievers-those who have had the greatest influence on others, those who have made things happen-you will find a pattern. Through their persistent efforts and inner struggle, they have greatly expanded their four native human intelligences or capacities. The highest manifestations of these four intelligences are: for mental, vision; for the physical, discipline; for the emotional, passion; for the spiritual, conscience. These manifestations also represent our highest means of expressing our voice.

It's easy to say ''no!'' when there's a deeper ''yes!'' burning inside.

The key to motivation is motive. It's the why. It's the deeper yes! burning inside that makes it easier to say no to the less important.

When you show deep empathy toward others, their defensive energy goes down, and positive energy replaces it. That's when you can get more creative in solving problems.