Micromessaging -- communicating with other human beings through visual, audible, sublingual means, no doubt predates our ability to speak. We actually read micromessages quite naturally without thinking about them. You might say human beings read each other's micromessages subconsciously, in the same way that one dog understands another dog is unfriendly simply because the dog's fur is standing on end. The dogs read each other perfectly. It's not all that different for people.

A successful business maximizes the present value of future earnings. The first requirement, therefore, of business success is sustainable profits. One-time winnings, in business as in casinos, are disappointing. We expect more from our investments than that.

If you really want something, you've got to keep going after it.

Questions are far more effective than defensive statements. They do not imply agreement, but they do convey interest and a desire to understand and facilitate an environment for peak performance, a central thread of effective leadership.... The next time someone accuses you of virtually anything, ask some questions. Resolving the situation may take more time, but the outcome will likely be more productive for both of you.

We haven't figured out a way to get sensors that can discriminate between decoys and warheads. The technology doesn't exist yet.

Persistence goes a lot farther than brains.

Gun violence is not something that appears just in a bad neighborhood or in another part of the world. It appears right here, right outside your door.