It's how tenacious you are that will determine your success.

As a shareholder I have expressed my frustration with not getting more information about revenue and margins from the cloud.

One might ask the question: Is the mortgage interest deduction doing a better job, a worse job, if it's supposed to promote homeownership and savings? Because home ownership is the biggest form of savings in this country. Different people will look at that data and draw different conclusions, but that's just an example of the kind of thing you can pull out of USAFacts and develop a point of view about.

Ultimately progress is measured sort of through the eyes of users.

I'm a shareholder in Microsoft Corp. of some size, and while I don't work for the place anymore, I think a lot about that investment, how - as an outsider - might I add value or not add value? Do I believe that things are headed in a good direction? So I wouldn't say I spend the majority of my time on that, but I spend some time on that as well.

Accessible design is good design.

Any idea that turns out to be truly great can be harvested for tens of years. On the other hand, if you want to continue to be great, you've got to bet on new things, big, bold bets.