I think there are lots of opportunities to improve the product. When you read the press, people say, "Oh, the product needs improvement." I look at that and say, "Hey, that's an exciting thing to get behind!" Because they can improve that product. That leaves more upside from an innovation and revenue potential than you're gonna find in a lot of places. So you could say that's a downside, I see that as an opportunity.

Accessible design is good design - it benefits people who don't have disabilities as well as people who do. Accessibility is all about removing barriers and providing the benefits of technology for everyone.

The world is changing, but so is Microsoft.

Computer science is the operating system for all innovation.

Accessible design is good design.

We've grown from 18% of the profits of the top 25 companies in our industry to 23% of the profits of the top 25 companies in our industry over the last five years. Profits are up over 70%, where the industry profit is up about 35%. Pretty good.

There's a lot of Google fascination out there and we share it, and we're going to compete, we're going to compete very, very hard.