I think there are lots of opportunities to improve the product. When you read the press, people say, "Oh, the product needs improvement." I look at that and say, "Hey, that's an exciting thing to get behind!" Because they can improve that product. That leaves more upside from an innovation and revenue potential than you're gonna find in a lot of places. So you could say that's a downside, I see that as an opportunity.

"There's no CEO for the government." But if you were CEO for a day at the government, would you have tools and reports and wherewithal to look at government the way a business would look at its lines of business, its spending, its revenue? I've actually been working, first by myself and then with a group of people, on then on and off, and now much more on, almost since the I time left Microsoft.

I've been doing lot of work, and hopefully will bring it to fruition in a way people can see it, really understanding - this is going to sound funny, but what does government really do, how is it really funded, and what measures exist to evaluate how it does at what it does? No forecast, no policy, no prediction, just a realistic perspective on what is. Call it like a "10k for government" we've been working on with a website, with additional data.

The Internet Was Designed For The PC. The Internet Is Not Designed For The iPhone

Almost three years ago, when I retired, my wife and I were talking about our philanthropic work and how does one help give opportunity, particularly to kids growing up in very disadvantaged situations.And my initial kind of sense was, the government does that primarily, and what we should mostly do is pay our taxes. My wife said, no, I don't think that's quite right for us. We need to do more. We can do better.

I don't think there is one size that fits all. I've been to too many meetings with journalists who spent the first 10 minutes of the meeting setting up iPad to look like a laptop.

As a global company, our future growth and success requires that we constantly look at ways to improve our ability to serve customers worldwide.