What we've gone through in the last several years has caused some people to question 'Can we trust Microsoft?' .

Our mail product, Hotmail, is the market leader globally.

I want to make sure (a user) can't get through ... an online experience without hitting a Microsoft ad.

I think these things social networks are going to have some legs,and yet there's a faddishness, a faddish nature about anything that basically appeals to younger people.

The lifeblood of our business is that R&D spend. There's nothing that flows through a pipe or down a wire or anything else. We have to continuously create new innovation that lets people do something they didn't think they could do the day before.

If you look at companies with upside potential, Twitter's right there. They've established a brand in a world where it's extremely difficult to establish a brand. It's a global brand, people recognize it, people want to let you know what their Twitter handles are, etc.

What we've gone through in the last several years has caused some people to question 'Can we trust Microsoft?' .