So my degree was in political science, which I think was - the closest I could come to marketing is politics.

The pace of change and the threat of disruption creates tremendous opportunities.

We lose money on signing up the customers where there's some marketing costs associated with giving them a free month. It doesn't much matter whether you make a little bit or lose a little bit.. as you well know, because you lose a ton on every copy of The Washington Post (newspaper).

All great ideas start as weird ideas. What now seems obvious, early on, is not obvious to anybody.

I think it took us nine years to get one million subscribers to AOL, and then in the next nine years we went from one million to 35 million.

You really need to believe that you are on to something important.

I'm not sure I knew what an entrepreneur was when I was ten, but I knew that starting little businesses and trying to sell greeting cards or newspapers door-to-door or just vending machine kind of thing is.. there's just something very intriguing to me about that.