At AOL, we thought the killer app was people

You have to get along with people, but you also have to recognize that the strength of a team is different people with different perspectives and different personalities.

Because I do think - not just in building AOL - but just the world in which we live is a very confusing, rapidly changing world where technology has accelerated.

I do think that people have an obligation to give back but that doesn't necessarily mean that you give back just the traditional way. Maybe there's new ways to give back and make a contribution. I'm looking forward to some mix of philanthropy - maybe through a somewhat different prism - as well as helping entrepreneurs build some significant new businesses.

I was born and raised in Honolulu, Hawaii

I'm probably never going to be satisfied with anything we do. I think there's always the possibility of doing better. And I'd say we're doing better than we were a year ago, in terms of delivery and quality of service, but nowhere near what we should be doing .

I was not an outstanding student. I did a reasonable amount of work. I got generally good - pretty good grades, but I was not that passionate about getting straight A's.