In the end, a vision without the ability to execute it is probably a hallucination.

I think it took us nine years to get one million subscribers to AOL, and then in the next nine years we went from one million to 35 million.

What I have figured out is that I can predict the future. I just can't predict when.

Steve Jobs always believed that you didn't want to do focus groups or research and ask people what they wanted. You wanted to create products that they didn't know they wanted yet and they would fall in love with. And I think that was part of the magic of his design philosophy.

You have to get along with people, but you also have to recognize that the strength of a team is different people with different perspectives and different personalities.

I think the support of the other team at AOL and everybody's really shared passion and belief about this and - saying that some day everybody was going to be on line.

For better or worse, that is true with any new innovation, certainly any new technological innovation. There's many good things that come out of it, but also some bad things. All you can do is try to maximize the good stuff and minimize the bad stuff.