Let go of a need for personal recognition. Heap kudos on others and they'll perform even better next time. Leaders are only as good as those who follow them and followers are at their best when leaders are quick to give credit for successes.

The key to good listening isn't technique, it's desire. Until we truly want to understand the other person, we'll never listen well.

Can you be alone without being lonely? Can you spend time by yourself without craving noise or company of other people? Have you discovered the glory of quiet time spent alone, time spent listening to your soul? Solitude brings with it gifts that come from nowhere else.

But beware of this about callings: they may not lead us where we intended to go or even where we want to go. If we choose to follow, we may have to be willing to let go of the life we already planned and accept whatever is waiting for us. And if the calling is true, though we may not have gone where we intended, we will surely end up where we need to be.

Confidence is a life ingredient that is essential to success and wholeness. It is perhaps the single most important trait that enables seemingly average people to do and become all that they can. And the good news is - it can be learned. No one has to suffer a lifetime of low confidence.

There are few qualities more vital than a strong yearning. That desire to reach a little farther, to be a little more, yearning...for a piece of something greater, can often make all the difference.

The truth is -- we are always highly motivated when something means a great deal to us. If I fell into a deep lake and I didn't know how to swim, I would become highly motivated in an instant. Climbing from the lake would mean more to me than anything else in the world. My effort would be no less than astounding and I would suddenly become one of the most excited and enthusiastic persons imaginable.