Most employees want to be involved in a successful business and most employees are happy for people running successful businesses to be paid a reasonable wage and a market rate for it, provided they understand the reason. What they hate most of all is pay for failure.

Listen, it's not nice to have your mum kill herself, that is difficult. But at the end of the day, it happened a long time ago. My mother was, I hope, not the reason that I have been successful. It's not as simplistic as 'My mum killed herself; I've got to prove myself.' I was very lucky that my parents took an interest in me...

There is a responsibility on all companies to look at the quantum of pay and the relationship between the top and the bottom.

As retail goes through a fundamental shift into the digital world, I believe Ocado's model and the high standards of customer service it provides will see it emerge as a powerful online player.

I don't believe in retirement.

I'd go mad if I didn't have things to make me laugh.

When my mother died, my father was in a crisis, my sister was in a crisis, everyone was in a crisis. I went round the night my mother was lying in the kitchen, and I organised everything, from the undertaker to the funeral... I looked after everybody, I sorted it all out and Ive done so ever since.