We've got a bit of growth a bit earlier than expected.

If you are not online, people look at you askance. I think in three to four years' time people will look equally askance at you if you haven't got the ability for consumers to buy what they want, where they want and how they want.

We face a dilemma because although everybody is better off than they've ever been at any time in our history, we've also got the biggest gap between the rich and the poor that we've ever had, and we've potentially got a planet which is going to go bust any day.

My four criteria: I don't want to work with people I don't like; I don't want to work in a business I either don't like or don't understand; I don't want to work for nothing unless I choose to, and I do a fair amount of that already; and I want to have some fun.

I want to please every woman, every time.

I am the largest market shareholder of clothing in the UK and I am not a destination shop for food. If the clothing market is affected - and it has been - and I hold my market share mathematically, then fine, I am doing no worse than the market is doing, which is exactly the case, but I'm losing revenue.

I don't believe in retirement.