We live in a world where there are a hell of a lot of new inputs that need to be factored in to your business. It used to be just about your employees and your customers. Now there are all the issues about global warming, about sustainability, about ethics and now about gender and the distribution of wealth.

As retail goes through a fundamental shift into the digital world, I believe Ocado's model and the high standards of customer service it provides will see it emerge as a powerful online player.

Most employees want to be involved in a successful business and most employees are happy for people running successful businesses to be paid a reasonable wage and a market rate for it, provided they understand the reason. What they hate most of all is pay for failure.

I think that business leaders today have to be more rounded than they used to be, they have to be completely multi-functional and fast-moving.

When my mother died, my father was in a crisis, my sister was in a crisis, everyone was in a crisis. I went round the night my mother was lying in the kitchen, and I organised everything, from the undertaker to the funeral... I looked after everybody, I sorted it all out and Ive done so ever since.

I want to please every woman, every time.

Was I the best husband? No. And I regret it.