My four criteria: I don't want to work with people I don't like; I don't want to work in a business I either don't like or don't understand; I don't want to work for nothing unless I choose to, and I do a fair amount of that already; and I want to have some fun.

When my mother died, my father was in a crisis, my sister was in a crisis, everyone was in a crisis. I went round the night my mother was lying in the kitchen, and I organised everything, from the undertaker to the funeral... I looked after everybody, I sorted it all out and Ive done so ever since.

When I got married in my twenties, I had a happy marriage and happy kids but at some point in time I let it go off the rails I let it go off the rails.

If you wait for customers to tell you that you need to do something, you're too late. Good business leaders should be half a step ahead of what customers want, i.e. they don't actually quite know they want it. That's what innovation's about. With Plan A, we didn't wait for the consumers to tell us.

I think fashion is the best value way, the most affordable way in the 21st century, that men and women can express their personality...

Listen, it's not nice to have your mum kill herself, that is difficult. But at the end of the day, it happened a long time ago. My mother was, I hope, not the reason that I have been successful. It's not as simplistic as 'My mum killed herself; I've got to prove myself.' I was very lucky that my parents took an interest in me...

If you are not online, people look at you askance. I think in three to four years' time people will look equally askance at you if you haven't got the ability for consumers to buy what they want, where they want and how they want.