Evangelicalism has taken the Extrovert Ideal to its logical extreme...If you don't love Jesus out loud, then it must not be real love. It's not enough to forge your own spiritual connection to the divine; it must be displayed publicly.

In our culture, snails are not considered valiant animals - we are constantly exhorting people to "come out of their shells" - but there's a lot to be said for taking your home with you wherever you go.

I had always imagined Rosa Parks as a stately woman with a bold temperament, someone who could easily stand up to a busload of glowering passengers. But when she died in 2005 at the age of ninety-two, the flood of obituaries recalled her as soft-spoken, sweet, and small in stature. They said she was "timid and shy" but had "the courage of a lion." They were full of phrases like "radical humility" and "quiet fortitude.

The same person who would never raise his hand in a lecture hall of two hundred people might blog to two thousand, or two million, without thinking twice. The same person who finds it difficult to introduce himself to strangers might establish a presence online and then extend these relationships into the real world.

Jealousy is an ugly emotion, but it tells the truth. You mostly envy those who have what you desire.

...remember the dangers of the New Groupthink. If it's creativity you're after, ask your employees to solve problems alone before sharing their ideas. If you want the wisdom of the crowd, gather it electronically, or in writing, and make sure people can't see each other's ideas until everyone has had a chance to contribute.

INTROVERTS are especially vulnerable to challenges like marital tension, a parent’s death, or abuse. They’re more likely than their peers to react to these events with depression, anxiety, and shyness. Indeed, about a quarter of Kagan’s high-reactive kids suffer from some degree of the condition known as “social anxiety disorder,” a chronic and disabling form of shyness.