Open-plan offices have been found to reduce productivity and impair memory. Theyโre associated with high staff turnover. They make people sick, hostile, unmotivated, and insecure.
Susan Cain[Introverts,] the world needs you and it needs the things you carry. So I wish you the best of all possible journeys and the courage to speak softly.
Susan CainI worry that there are people who are put in positions of authority because they're good talkers, but they don't have good ideas. It's so easy to confuse schmoozing ability with talent. Someone seems like a good presenter, easy to get along with, and those traits are rewarded. Well, why is that? They're valuable traits, but we put too much of a premium on presenting and not enough on substance and critical thinking.
Susan Cain