The bias against introversion leads to a colossal waste of talent, energy, and happiness.

America had shifted from what influential cultural historian Warren Susman called a culture of character to a culture of personality, and opened up a Pandora's box of personal anxieties of which we would never recover.

We don’t ask why God chose as his prophet a stutterer with a public speaking phobia. But we should. The book of Exodus is short on explication, but its stories suggest that introversion plays yin to the yang of extroversion; that the medium is not always the message; and that people followed Moses because his words were thoughtful, not because he spoke them well.

I've wanted to be a writer since I was four years old!

I use a lot of old-fashioned expressions.

We don't need giant personalities to transform companies. We need leaders who build not their own egos but the institutions they run.

...I also believe that introversion is my greatest strength. I have such a strong inner life that I’m never bored and only occasionally lonely. No matter what mayhem is happening around me, I know I can always turn inward.