I worry that there are people who are put in positions of authority because they're good talkers, but they don't have good ideas. It's so easy to confuse schmoozing ability with talent. Someone seems like a good presenter, easy to get along with, and those traits are rewarded. Well, why is that? They're valuable traits, but we put too much of a premium on presenting and not enough on substance and critical thinking.
Susan CainEven when the attention focused on me is positive, I am uncomfortable being looked at by a lot of people - it's just not my natural state of being.
Susan CainThe emphasis is on community, on participating in more and more programs and events, on meeting more and more people. Itโs a constant tension for many introverts that theyโre not living that out. And in a religious world, thereโs more at stake when you feel that tension. It doesnโt feel like โIโm not doing as well as Iโd like.โ It feels like โGod isnโt pleased with me.โ
Susan CainWhoever you are, bear in mind that appearance is not reality. Some people act like extroverts, but the effort costs them energy, authenticity, and even physical health. Others seem aloof or self-contained, but their inner landscapes are rich and full of drama. So the next time you see a person with a composed face and a soft voice, remember that inside her mind she might be solving an equation, composing a sonnet, designing a hat. She might, that is, be deploying the powers of quiet.
Susan Cain