Introverts, in contrast, may have strong social skills and enjoy parties and business meetings, but after a while wish they were home in their pajamas. They prefer to devote their social energies to close friends, colleagues, and family. They listen more than they talk, think before they speak, and often feel as if they express themselves better in writing than in conversation. They tend to dislike conflict. Many have a horror of small talk, but enjoy deep discussions.
Susan CainThe emphasis is on community, on participating in more and more programs and events, on meeting more and more people. Itโs a constant tension for many introverts that theyโre not living that out. And in a religious world, thereโs more at stake when you feel that tension. It doesnโt feel like โIโm not doing as well as Iโd like.โ It feels like โGod isnโt pleased with me.โ
Susan CainA widely held, but rarely articulated, belief in our society is that the ideal self is bold, alpha, gregarious. Introversion is viewed somewhere between disappointment and pathology.
Susan CainI'm continually amazed by how many people who appear to be extroverts are actually introverts.
Susan Cain...remember the dangers of the New Groupthink. If it's creativity you're after, ask your employees to solve problems alone before sharing their ideas. If you want the wisdom of the crowd, gather it electronically, or in writing, and make sure people can't see each other's ideas until everyone has had a chance to contribute.
Susan Cain