Solitude is one of our great superpowers... Solitude is the key to being able to make effective decisions and then having the courage of convictions to stand behind those decisions.
Susan CainAnother study, of 38,000 knowledge workers across different sectors, found that the simple act of being interrupted is one of the biggest barriers to productivity. Even multitasking, that prized feat of modern-day office warriors, turns out to be a myth.
Susan CainEvangelicalism has taken the Extrovert Ideal to its logical extreme...If you don't love Jesus out loud, then it must not be real love. It's not enough to forge your own spiritual connection to the divine; it must be displayed publicly.
Susan Cain...remember the dangers of the New Groupthink. If it's creativity you're after, ask your employees to solve problems alone before sharing their ideas. If you want the wisdom of the crowd, gather it electronically, or in writing, and make sure people can't see each other's ideas until everyone has had a chance to contribute.
Susan Cain