In the first study, Grant and his colleagues analyzed data from one of the five biggest pizza chains in the United States. They discovered that the weekly profits of the stores managed by extroverts were 16 percent higher than the profits of those led by introverts—but only when the employees were passive types who tended to do their job without exercising initiative. Introverted leaders had the exact opposite results. When they worked with employees who actively tried to improve work procedures, their stores outperformed those led by extroverts by more than 14 percent.
Susan Cainyou once said to would like to sit beside me while I write. Listen in that case I could not write at all. For writing means revealing one self to excess; that utmost of self-revelation and surrender, in which a human being, when involved with others, would feel he was losing himself, and from which, therefore, he will always shrink as long as he is in his right mind...That is why one can never be alone enough when one writes, why there can never be enough silence around one when one writes, why even night is not night enough.
Susan CainEleanor Roosevelt, Rosa Parks, Gandhi — all these peopled described themselves as quiet and soft-spoken and even shy. And they all took the spotlight, even though every bone in their bodies was telling them not to.
Susan CainIt's as if they have thinner boundaries separating them from other people's emotions and from the tragedies and cruelties of the world.
Susan Cain