Without standards, there can be no improvement.

Ask 'why' five times about every matter.

Make your workplace into showcase that can be understood by everyone at a glance. In terms of quality, it means to make the defects immediately apparent. In terms of quantity, it means that progress or delay, measured against the plan, and is made immediately apparent. When this is done, problems can be discovered immediately, and everyone can initiate improvement plans.

No one has more trouble than the person who claims to have no trouble

Having no problems is the biggest problem of all.

We are doomed to failure without a daily destruction of our various preconceptions.

When you are out observing on the gemba, do something to help them. If you do, people will come to expect that you can help them and will look forward to seeing you again on the gemba.