Where there is no Standard there can be no Kaizen

Without standards, there can be no improvement.

The only place that work and motion are the same thing is the zoo where people pay to see the animals move around

No goal, regardless of how small can be achieved without adequate training.

It takes great effort to follow the rules of a pull system ... thus a half-hearted introduction of a pull system brings a hundred harms and not a single gain.

The Toyota style is not to create results by working hard. It is a system that says there is no limit to people's creativity. People don't go to Toyota to 'work' they go there to 'think'.

Standards should not be forced down from above but rather set by the production workers themselves.