All we are doing is looking at the time line, from the moment the customer gives us an order to the point when we collect the cash. And we are reducing the time line by reducing the non-value adding wastes.

No goal, regardless of how small can be achieved without adequate training.

We are doomed to failure without a daily destruction of our various preconceptions.

It takes great effort to follow the rules of a pull system ... thus a half-hearted introduction of a pull system brings a hundred harms and not a single gain.

And we are reducing the time line by reducing the non-value-added wastes.

Also, bad quality causes big disruptions in my river system.

If you are going to do TPS you must do it all the way. You also need to change the way you think. You need to change how you look at things.